Patient Resources
Before Your Appointment
- Financial matters
- Pre-authorizations if your insurance requires it (example HMO, VA, and Work comp plans)
- Medical records from other medical office(s) which would provide information regarding your diagnosis
- Wear something loose and comfortable.
Bring with you on your first visit
- Insurance Card
- Identification Card
- Prescription or authorization
- Copy of personal medication record
- New Patient Paperwork filled out prior to coming
Medical Records Request
Request by Email, Fax Mail or in Office
- Email: medicalrecords@rehabspecialistsinc.net
- Fax: 310-273-1189
- Mail: 10635 Santa Monica Blvd Suite 165 Los Angeles CA 90025
Insurance
Coverage
Rehab Specialists Inc. are contracted with the organizations listed below. This list is not meant to be all-inclusive; please check with your health plan to verify coverage. Please contact the customer service number on the back of your insurance card to confirm your benefits with Rehab Specialists Inc.
You may also contact Rehab Specialists directly and ask to speak to an insurance specialist for more details. We do verify insurance as a courtesy but recommend you also reach out to your insurance. If we are out of network our insurance specialist will be more than happy to help you. We work with in and out of network insurances. If you have any financial hardship please contact our insurance specialist or management team.
Call us if you do not see your Insurance listed, as the Insurance Market is in constant change and it is entirely possible that we do accept your insurance.Insurance types accepted at Rehab Specialists Inc.
Contracted Insurance Plans
- Medicare
- Blue Cross
- Screen Actors Guild
- Directors Guild of America
- Motion Picture
- Writers Guild
- Blue Shield (depending on policy)
- Oscar
HMO Plans
- UCLA Medical GroupAccess
- Axminster Medical Group
- Kaiser Foundation Health Plan
- Saint John’s Health Clinic
- Cedars-Sinai Medical Group
- Cedars-Sinai Health Associates
- Prime Healthcare
Other insurance types
- Motor vehicle insurance (most accepted)
- TriWest
- Veteran’s Administration
- Uninsured (self-pay)
Please contact our office and ask for an insurance specialist if you have any questions about your coverage for our services.
Billing
You can also mail your payment to:
suite 165 in 10635 Santa Monica Blvd,
Frequently Asked Questions
What is a Physical Therapist?
Physical Therapists are university trained and are experts in injury diagnosis, injury treatment, exercise prescription, injury prevention, rehabilitation and many other areas of sport and health and fitness.
What can I expect as a new patient?
You have multiple offices. Can I go between offices??
Yes, we are one business and your medical records and schedule can be accessed at any of our locations for your convenience.
Do I need a prescription for physical therapy?
Yes, other than the HMO policies that require authorizations. Our clinic requires you to have a prescription to treat.
Does my insurance cover massage therapy?
What should I wear to my appointment?
We collect patient feedback on an ongoing basis to help improve our services and ensure our patients receive the best care possible. We offer our patients several options for giving feedback.
- Scroll down to the bottom of this page and complete the ‘Ask Us Anything’ with your feedback. If you would like someone to contact you, don’t forget to leave your contact information in the form.
- Talk to a manager at any of our locations.
- Yelp
Please write a list down of all medications you are currently taking and bring that with you. Also bring with you your ID and insurance card or copy of your card. If your insurance requires a co-pay/deductible/co-insurance, please be prepared to pay that at the time of your visit. In addition, it is helpful to write down a list of questions for your provider so that we can ensure that we answer all of your questions in the exam room.
Obtaining a copy of your medical record is easy. To start your request, simply download, print, complete, and sign the Authorization for Disclosure of Protected Health Information Form. Fax or mail them back to us, to the attention of the Medical Records Department. It will take 15 business days after payment is received.
PRINT / DOWNLOAD FORM
*Please be sure to sign the form. Unsigned requests cannot be processed and failure to provide all information may invalidate the request.
Medical Records Fax: (818) 849-5736
Mailing address:
Rehab Specialists Inc.
Attention: Medical Records Department
5359 Balboa Blvd Suite A
Encino, CA 91316
In Person:
At any of our locations
Fees:
Patient access fees – is charged $.25 per page, plus postage (if mailed), and administration fee of $25
Physician access fees – there is no charge if requested by a provider with authorization.
Each insurance plan is very different; therefore, we recommend that you contact your insurance plan to determine if the anticipated services are a benefit of your individual plan. We are only able to provide quotes for your visit. If the services are not covered, we can work with you to develop a payment plan.
Forms can be dropped off at the front desk. Depending on the type of form, like Disability and Life Insurance may take up to 7 business days to be completed after payment is received of $25. Some paperwork might require an appointment with your therapist for completion.